Solutions for a changing environment
Solutions for a changing environment
We offer operational process, dining, management & menu solutions in Healthcare and Residential dining environments that improve quality and financial outcomes. We specialize in change management to bring our client's vision to reality.
Get on the pathway to success!
With significant improvement in ordering systems and purchasing agreements, it would seem that your facility would be "set up for success"! But tools only function well when used properly.
Our comprehensive review examines the purchasing process, frequency, order guides, vendors, products and in most cases discover significant opportunities.
Our highly experienced team reviews your operation from the back door to point of service. Our broad-based examination highlights areas of concern and the impact they pose to operations. Many of these report items certainly may be corrected quickly and in-house. We provide support and services based on your needs for those in which your team may find more challenging.
We can also tailor the scope of review to focus on your specific areas of concern.
Many studies have indicated that over 30% of purchased food is wasted. How does your organization correct overproduction or running short on prepared food? Does your team have updated guides with accurate forecasting? Do you have accurate and useful recipes?
We provide a comprehensive review and long-term solutions to assure systematic production guides and preparation standards are in place.
Many organizations have invested enormous amounts of money and resources into technology-based automation in their operations. Bad or outdated information in, is bad data out. Typical deficits are:
Simply put, the system is underperforming and not living up to expectations. We have trained team members who recognize deficits and create solutions that last!
Everyone at some time needs to step back and realize how they are performing, and how it impacts the team. An enormous amount of monies are often spent in developing leadership in healthcare but often leave food services out. The reality is, who and how we impact the organization's community is unique. Staff turnover in the food services area challenges not only leadership but the overall team and morale.
Let us access your team, and work with you to chart a new direction that promotes a healthier and fulfilling workplace!
Welcome to the new world of getting the job done, with less! Reduction in force, simply cannot hire replacement candidates and increase in services with no staff allocation. You are not alone, and a strategic plan to conquer these deficits is imperative.
Our team reviews your services and staffing models from top to bottom. We are able to provide a broad range of recommendations. Our team breaks down all the services/demands placed upon your department and creates a structured plan to bridge the gap. We work with you to justify and detail needs to administration.
Are you looking to update your current dining system methodology? Do you have a program like Room Service that is underperforming?
Our team has experience in most service systems and the experience to not only correct short-term issues but also improve long-term outcomes and patient satisfaction scores. Most of our solutions include a significant reduction in supply cost and labor expense. The experience we bring puts in concrete, laying new foundations, not just polishing your stainless. Contact us to see how we can review your existing platforms and mutually discover solutions that work!
Who are your customers and what standards are in place to meet their expectations? How we communicate between patients, retail patrons, residents and other support groups are imperative to your success. Our message must be clear, understood, and courteous.
Standards, scripting, and training are key factors in success.
When was the last time your organization reviewed internal processes and most importantly how they are implemented? Does the management team know how to facilitate training and round on team members for success?
This is certainly one of the greatest challenges our team witnesses out in the field. Let us show you the pathway to victory!
Our team members provide a comprehensive review of your department prior to a compliance audit. We review operations, health, safety, and dietary compliance. We do more than provide a walk-through and report.
We offer operational solutions to back up our findings and work with your team to assure compliance. A "one-time" clean-up for a survey is all too often the norm. We strive to bring operational excellence to your everyday operations.
The sooner you start, the better you will be!
We contracted with Healthcare Dining to complete an assessment with recommendations of our current dining operation and staffing....,
We were confident that we had a strong health system food service and catering program. It did not take long for us to learn that we were not performing to our expectations in quality, food, labor costs, marketing, and overall performance....,
I admit that we were disappointed in the initial wake-up call because we believed we had a stronger operation. Upon Healthcare Dining’s review and Chef Wade's recommendations and leadership, we set out and implemented a plan in which to move forward...,
An important side benefit is the new staff pride in the operation and has lowered turnover with goes directly to the bottom line. It would be difficult to calculate an ROI for Chef’s contributions because he led us to totally new and dramatically improved expectations of ourselves and what we can and should be.
Scott C. Rauch
I would like to extend my sincerest recommendations for Jeff Groch & Healthcare Dining Solutions. In the past few years, we have engaged in consulting services both on-site and remotely. Our emphasis was to sustain our current patient dining experience and while meeting corporate financial expectations..., Jeff’s guidance and knowledge were clear, solutions sustainable, and I would certify him an expert in healthcare foodservice operations...,
In conclusion, we were able to achieve our goals in a managed, structured, and orderly fashion. I would highly recommend Jeff Groch and his team to analyze your business challenges, review staffing and guide your organization forward!
System Director of Food Services
Berkshire Health Systems
Jeffrey Groch has such a vast amount of knowledge when it comes to the aspects of the food industry. His years of experience and travel have given him the edge to be a force to be reckoned with. The recommendation I would give is, if you would like a dining experience like no other, you must have this gentleman work his magic for you. It is my pleasure to call this professional a friend and a mentor. May we have many years of WOW.
Nutritional Services Manager
Adventist Health System
In his role as a Consultant and Interim Executive Chef and Director, Jeff and his team elevated the quality of the culinary program and introduced many new and fresh ideas. Jeff was great to work with and collaborate with on new projects. He offered a high level of expertise and was a great mentor to the team. Jeff coordinated the implementation of a new ordering system that is more efficient and practical. I hope we get to work together again in the future.
Rose Schnitzer Manor